Privacy Notice

Privacy Notice

At korakuna, we believe that "precision" applies not only to our tools but also to how we handle your personal information. We view your data privacy as a vital component of our brand's reputation. This notice transparently explains how we collect, use, and safeguard your information.

1. Essential Components (Information We Collect)

To ensure your professional tools are delivered with accuracy, we only collect the following necessary data:

  • Identity & Contact: Your name, email address, phone number, and shipping address.

  • Transaction History: Your purchase history and preferences, which help us recommend the most suitable maintenance solutions for your specific vehicle.

  • Technical Footprint: IP address, browser type, and cookie data when visiting our site—used exclusively to optimize your browsing experience.

2. Data "Maintenance" & Usage

We do not collect information for surveillance; we collect it to provide exceptional service:

  • Order Fulfillment: The core purpose is ensuring parcels from our California operations center reach your doorstep accurately.

  • Professional Support: When you contact service@korakuna.com, your data allows us to quickly retrieve your purchase history to provide tailored technical advice.

  • Brand Insights: We analyze anonymous data to see which tools are most favored by car owners, allowing us to continuously refine the korakuna product line.

3. Strict "Anti-Contamination" Policy (Third-Party Sharing)

Just as we refuse to use inferior fibers in our towels, we refuse to abuse your data:

  • Never for Sale: korakuna pledges never to sell, rent, or trade your personal privacy to any third-party companies.

  • Necessary Sharing: We only share essential data with key partners who provide services to you (e.g., logistics providers like UPS/FedEx and payment gateways like Shopify), all of whom are bound by strict confidentiality agreements.

4. You Are in the Driver’s Seat (Your Rights & Control)

You maintain absolute control over your own data:

  • Access & Correction: You can log in to your account at any time to update your address or personal details.

  • Complete Erasure: Should you decide to part ways with korakuna, you may request that we permanently close your account and delete all associated personal data.

  • Subscription Preferences: You can opt-out of our brand newsletters and promotional emails at any time with a simple click.

5. Digital Shield (Data Security)

We utilize industry-standard encryption (SSL/TLS) to protect your transaction information. Our server environment is as controlled as a climate-stabilized garage, preventing unauthorized access, loss, or alteration.

6. Privacy Updates

As global privacy regulations (such as GDPR or CCPA) evolve, we may adjust this notice. Any significant changes will be posted on this page to ensure you always remain "in the know."