Contact Us

Contact Us — Korakuna.LLC

At Korakuna, we understand that everyone’s skin is unique. Whether you have questions about choosing the right skincare product, how to use a product, or how to build a simple daily routine, our customer care team is here to provide friendly, reliable support.

Every inquiry is more than just a support request—it is an opportunity for us to help you better understand your skincare needs and get the most from your Korakuna products.

Product & Skincare Support

If you have questions regarding product details, ingredients, usage instructions, recommended routines, or which Korakuna product may be suitable for your skincare concerns:

  • Email: service@korakuna.com

  • Our Commitment: Our customer care team aims to provide a detailed response within 12 hours.

Our team can assist with general questions related to concerns such as fine lines, wrinkles, dryness, rough texture, dull-looking skin, and loss of firmness.

Direct Customer Care Line

For customers who prefer to speak with our team directly or need assistance with an order:

  • Service Hours: Monday – Friday | 9:00 AM – 6:00 PM (PST)

Our team can assist with product questions, order status, shipping inquiries, returns, and general customer service.

Order & Shipping Support

Need help with an existing order?

Please contact us with your order number and the email address used during checkout so our team can assist you as quickly as possible.

We can help with:

  • Order status and tracking

  • Shipping questions

  • Product or order issues

  • Returns and refunds

  • Changes or corrections to order information

Wholesale & Business Partnerships

Interested in carrying Korakuna products or exploring a business partnership with us?

We welcome inquiries from skincare retailers, beauty professionals, distributors, and other qualified business partners.

  • Please include “Wholesale Inquiry” in your email subject line.

  • Our business team will review your request and contact you with additional information.

We’re Here to Help

Your experience with Korakuna matters to us. From choosing the right skincare solution to receiving your order, our goal is to make every step simple, clear, and dependable.

“Thoughtful skincare. Simple routines. Confidence at every age.”

Thank you for choosing Korakuna. We look forward to being part of your everyday skincare routine.